AllClasses help
Detailed instructions for resolving questions on your own: registration, lessons, plans, payment, security, and contacting support.
Choose your situation
Account
Start with your account
Confirm your email, sign in to your dashboard, and check your profile details before you begin learning.
Online lessons
Open your lessons
Learn how to work with video, the web materials for lessons, tests, and your attempt history.
Support
Prepare your request
Gather your account, payment, or lesson details so support can resolve your question faster.
Knowledge base sections
Getting started with your account
A step-by-step order for registering, confirming your email, signing in to your dashboard, and recovering access.
Read the guide
How to use lessons
How to work through a lesson in order: video, the lesson's web material, practice, a test, and reviewing the result.
Read the guide
Choosing a plan and payment
How to compare learning durations, accept the service terms, and move to payment safely.
Read the guide
Payment questions
What to check after payment and how to contact support safely if access did not update.
Read the guide
Password and security
How to protect your account, recover your password, and work safely on shared devices.
Read the guide
Support and refunds
How to phrase a request, what data to prepare, and how a refund review works.
Read the guide