Frequently asked questions
Short answers about access, plans, payment and security — to figure things out before creating an account.
An online English school: video lessons, notes and tests — in one clear system, not scattered files.
Right after payment. Create an account, choose a plan — and all courses open in your account with no waiting.
1, 3, 6 months and a year — all unlock the same courses. The longer the term, the better the per-day price.
Yes. On the site you only choose a plan; card details are entered on the payment provider's secure page, not with us.
Yes. Lessons, notes and tests work equally well on phone, tablet and computer.
No. Study at your own pace — lessons are split by week, but with no deadlines or limits.
Open “Reset password” and enter your email — you'll get a link to set a new one.
The refund policy is a separate page, linked in the footer and in the payment rules.
Didn't find an answer?
Contact support or check the knowledge base — it has step-by-step guides.